PRIVACY AND PERSONAL DATA PROTECTION POLICY

 

As part of our activity and for the purposes of our offer, we collect and process the personal data of our users (hereinafter the "Users").

This privacy policy, which we have put in place, is intended to provide Users with summary and global information on the processing of personal data carried out by Waatea.

We attach particular importance to respect for the privacy of Users and the confidentiality of their personal data, and we thus undertake to process the data in compliance with applicable laws and regulations, and in particular Law No. 78-17 of 6 January 1978 relating to data processing, files and freedoms (hereinafter the "Data Protection Act"),  and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter the "GDPR").

 

The main principles of Waatea's privacy policy

 

Privacy policies are sometimes complicated to decipher. We have done our best to make ours as clear as possible. To help you, here is a summary of how we manage your personal data in our privacy principles below. These principles illustrate our desire to protect your privacy and manage your personal data in the best possible way.

• We only request or collect the personal data we need to provide you with the services, products and experiences you expect.

• We leave you in control of the personal data we hold about you to ensure that it is accurate and in line with your preferences.

• We ensure that your personal data is always protected.

• We are transparent about how to use the personal data in our possession.

• We only use your personal data for the purposes for which you left it to us.

• We are committed to never selling your personal data and to sharing it only as stated in our privacy policy or if you request it.

• We will respect your choices and inform you of any changes that would affect the management of your personal data.

• We take responsibility for the personal data we hold about you.

 

Privacy Policy

 

DEFINITIONS

 

Personal data: personal data is any information relating to an identified or identifiable natural person, i.e. who can be identified, directly or indirectly, by reference to an identification number or to one or more elements specific to him.

Processing of personal data: any operation or set of operations relating to such data, regardless of the process used, and in particular the collection, recording, organisation, storage, adaptation or modification, retrieval, consultation, use, communication by transmission, dissemination or any other form of making available, constitutes processing of personal data,  reconciliation or interconnection, as well as locking, erasure or destruction.

Cookie: a cookie is information deposited on the hard drive of an Internet user by the server of the site he visits. It contains several data: the name of the server that deposited it, an identifier in the form of a unique number, possibly an expiration date. This information is sometimes stored on the computer in a simple text file that a server accesses to read and save information.

 

DATA CONTROLLER

 

The person responsible for the processing of the personal data referred to herein is Groupe BV, a simplified joint-stock company with a capital of 200,000 euros, registered with the Paris Trade and Companies Register under number 351 189 618 00066 and whose registered office is located at 40 Impasse Madeleine Brés 77127 Lieusaint, France.

Groupe BV is the company administratively responsible for the Waatea brand.

You can contact us for any request for modification, consultation or deletion at bvmarketing@groupe-bv.fr

 

DATA COLLECTED

 

We collect users' data in order to provide them with the services they expect by connecting to the site and to best perform the services for which they have chosen us.

We collect personal data that you share with us when you contact us or interact with us on our website, apps, email, phone, stands and events or otherwise.

For example, you will provide us with data when you contact our sales advisors, when you place an order, complete a survey, participate in a contest or questionnaire, update your preferences and account data...

Through these interactions, you may share with us: Your name, address, email address, phone number and bank details. In some cases, we will need this information in order to provide you with a product or service you have requested; for example, we need your bank details when ordering products, and your address to deliver it to you.

The mandatory or optional nature of the data entered is indicated at the time of collection by an asterisk.

The categories of data processed as part of the services are as follows:

• data relating to the identity of users (surname, first name, date and place of birth, etc.);

• users' phone number

• users' email addresses

• technical identifiers of the terminals used by users (IP address, browser type, etc.).

We also like to interact with you on social media. You can use them to contact us or let others know what you think of our company. We look at publicly available social networks and websites for a better understanding of what people are saying about us, our products, technologies and services and to assist customers who prefer to contact us through this channel.

Information collected on social networks and websites, including Facebook, YouTube, Twitter, Instagram, Linkedin sometimes includes personal data posted online and publicly available. We ensure that any information used is properly credited to its source or made anonymous.

These websites and social networks usually have their own privacy policy that explains how they use and share your personal data. You should carefully review these privacy policies before using these sites to ensure that you are consistent with how your personal data is collected and shared.

In addition, some data is collected automatically as a result of the User's actions on the site (see the paragraph on cookies).

 

PURPOSES

 

The personal data that we collect in connection with the provision of services or services are necessary for the performance of the contracts concluded with the User, or to allow us to pursue our legitimate interests while respecting the Rights of the User. Some data may also be processed on the basis of the collection of the User's consent.

The data collected during the use of the site and access to the services are processed in order to allow access to the resources disseminated on the site, the identification of users, the improvement of services, the development of audience and attendance statistics, the processing of requests and complaints from customers and prospects, and the dissemination of editorial content as well as commercial prospecting operations.

The purposes for which we process data are as follows:

• The commercial and accounting management of the contract;

• The management of activation and marketing animation;

• Detection of malicious behavior (fraud, phishing, spam, etc.);

• Improving the user journey of the site;

 

RECIPIENTS OF THE DATA

 

The personal data collected is intended for the sales, marketing and accounting departments of the BV Group. They may be transmitted to our subcontracting companies that we can use in the context of the performance of our contracts and services.

In this context, personal data may be transferred to a member or non-member country of the European Union. We put in place guarantees ensuring the protection and security of this data, in compliance with the regulations.

We do not transfer or rent personal data to third parties for marketing purposes, without the express consent of Users.

Apart from these hypotheses, the disclosure of personal data to third parties may only take place in the following cases:

• With their permission;

• At the request of the legally competent authorities, upon judicial requisition, or in the context of judicial litigation.

 

DATA RETENTION PERIOD

 

To comply with legal obligations or in order to have the necessary elements to assert our rights, we may archive the data under the conditions provided for by the regulations.

Thus, the personal data collected by groupe BV relating to the identity and contact details of its Users are archived for a maximum period of 3 (three) years after the termination of the contractual relations for customer Users, or from their collection by the controller or the last contact from the prospective User for the data relating to the latter.

The termination of contractual relations is understood as the express termination of the contract by the User.

 

USERS' RIGHTS

 

In accordance with the regulations, the User has the right to access and rectify personal data concerning him, which allow him to rectify, complete, update or delete data that are inaccurate, incomplete, equivocal, outdated or whose collection, use, communication or storage is prohibited.

The User also has the rights to request the limitation of processing, and to oppose for legitimate reasons the processing of his personal data. The User may also communicate instructions on the fate of his personal data in the event of death.

Where applicable, the User may request the portability of his data, or, when the legal basis for the processing is consent, withdraw his consent at any time.

The User may exercise his rights by sending an email to bvmarketing@groupe-bv.fr or by post to:

Waatea / Groupe BV – Privacy Policy40 Impasse Madeleine Brès77127 Lieusaint

 

The User may unsubscribe from Waatea's newsletter or marketing emails by following the unsubscribe links in each of these emails.

The User may, in the event of a dispute, file a complaint with the CNIL whose contact details appear at the internet address http://www.cnil.fr

The User will be able to access detailed information on the use of his personal data, in particular concerning the purposes of the processing, the legal bases allowing us to process the data, their retention periods, their recipients and, where applicable, the transfers thereof to a country that is not a member of the European Union as well as the guarantees implemented. To do this, the User can send his request by email to bvmarketing@groupe-bv.fr

 

COOKIES

 

Groupe BV's websites use cookies to facilitate navigation on the sites, to perform the service provided by Groupe BV, to measure the audience of the site or to allow the sharing of pages of the site.

 

TYPES OF COOKIES USED

 

Cookies necessary for navigation on the site
These cookies are necessary for the operation of Groupe BV's sites. They allow the use of the main features of the site. Without these cookies, Users cannot use the site normally.

 

Functional cookies
These cookies make it possible to personalize the User experience.

 

Analytical cookies
These cookies make it possible to know the use and performance of the site and to improve its operation by carrying out analysis of traffic to information pages, by tracking open rates, click rates and bounce rates at the individual level.

 

Share button cookies
These social cookies allow users to share pages and content on third-party social networks via social sharing buttons.

 

COOKIE MANAGEMENT

 

Users have the possibility to accept or refuse cookies on the site or to refuse them once and for all by configuring their browser.

If the User chooses to refuse all cookies, navigation accessing certain pages of the site will be reduced.

Depending on the browser used by Users, the methods of deleting cookies are as follows:

 

On Internet Explorer

• Click the Tools button, and then click Internet Options.

• On the General tab, under Browsing History, click Settings.

• Click the View Files button.

• Select the cookies to refuse and click on delete.

 

On Firefox

• Click on the Browser Tools icon, select the Options menu

• In the window that appears, choose "Privacy" and click on "Show cookies"

• Select the cookies to refuse and click on delete.

 

On Safari

• Click on the Edit icon, select the Preferences menu.

• Click on Security and then on Show cookies.

• Select the cookies to refuse and click on delete.

 

On Google Chrome

• Click on the Tools icon, select the Options menu then click the Advanced Options tab and go to the "Privacy" section.

• Click on the "Show cookies" button.

• Select the cookies to refuse and then click on delete.

 

Lifetime of cookies
Cookies are placed on the User's terminal for a maximum period of 13 months from the manifestation of the User's consent.

After this period, consent will be collected again.

 

SECURITY

 

We have taken all necessary precautions to preserve the security of personal data and, in particular, to prevent them from being distorted or damaged or from unauthorised third parties gaining access to them.

These measures include:

• Multi-level firewalls,

• Anti-virus of proven notoriety and detection of intrusion attempts,

• Encrypted data transmission using SSL/https/VPN technology,

 

In addition, access to processing by our recipient services requires authentication of the persons accessing the data, by means of an individual access code and password, sufficiently robust and regularly renewed.

 

Data passing through unsecured communication channels shall be subject to technical measures to make such data incomprehensible to any unauthorized person.

Any questions about the security of the BV Group websites can be directed to bvmarketing@groupe-bv.fr

 

CHANGES TO THE PRIVACY POLICY

We reserve the right to change this Privacy Policy in order to comply with changes in applicable laws and regulations.

Changes made will be notified via our website or by email, as far as possible, at least thirty days before their entry into force.

 

CONTACT

 

Any questions regarding our Privacy Policy can be addressed by email to bvmarketing@groupe-bv.fr or by post to:

Waatea / Groupe BV – Privacy Policy 40 Impasse Madeleine Brès77127 Lieusaint